AM Room Attendant

The Ivy Hotel is a Michelin Key hotel, having been awarded 2 Michelin Keys for the 2nd consecutive year.  We pride ourselves on our execution and delivery of the absolute best in service, cuisine and ambiance.  We are proud of creating a culture that includes everyone as family, expects everyone to work diligently to help achieve our goals, and offers opportunity to grow and learn and build a career.

We are seeking a dedicated and detail-oriented AM Room Attendant to join our team in Baltimore, United States. As an AM Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and pleasant stay by maintaining the highest standards of cleanliness in our hotel rooms and common areas.  Candidate must have hotel housekeeping experience.

• Clean and prepare guest rooms according to established standards

• Maintain the cleanliness of hotel common spaces and "back of house" areas

• Ensure all rooms are properly stocked with necessary amenities

• Report any maintenance issues or deficiencies to the appropriate department

• Handle guest requests promptly and professionally

• Maintain the confidentiality and security of all guest rooms

• Collaborate with team members to ensure efficient room turnover

• Adhere to all safety and sanitation protocols

• Perform any additional tasks as requested by management

• Proven experience as a Room Attendant in a hotel setting amust.

• Strong attention to detail and commitment to maintaining high cleanliness standards

• Excellent customer service skills with a friendly and professional demeanor

• Ability to work efficiently with minimal supervision

• Strong time management and prioritization skills

• Physical stamina to stand, walk, and lift throughout the shift

• Flexibility to work various shifts, including weekends and holidays

• Knowledge of standard cleaning procedures and products

• Ability to follow instructions and adhere to safety guidelines

• Basic English language proficiency for effective communication

• Team-oriented mindset with a willingness to assist colleagues as needed

Benefits:

• Medical and dental insurance
• Short- and long-term disability insurance
• Basic and optional life insurance
• Retirement savings plan
• Paid vacation and holidays
• Staff meals
• Hospitality and retail perks
• Supportive staff culture and opportunities for professional growth

The Ivy Hotel is an Equal Opportunity Employer. Employment offers are contingent upon successful completion of a background check conducted in accordance with applicable federal, state, and local laws.