About This Role
This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. This exciting role in the TUI Operations Control Centre (TOCC) is accountable for the operational planning, delivery, and control of airline operations within the operational control window. Your primary role will be flightwatch, monitoring and coordinating the status of flights across the TUI fleet, ensuring continuous awareness of aircraft positions while maintaining the highest safety standards and delivering the flying program.
Responsibilities
- Monitor and update flight watch systems, maintaining real-time aircraft positions by coordinating with handling agents, flight crew, and ground operations teams
- Track global weather conditions and interpret METAR and TAF data to advise on significant weather impacts on flight operations
- Utilise Eurocontrol's Network Operations Portal to predict and plan for aircraft delays or disruptions
- Coordinate with flight dispatch regarding aircraft routes and ensure critical equipment lists are communicated
- Consider cost analysis, operational expenses, and regulatory requirements when making operational decisions
- Evaluate airport requirements and manage airport slot portfolio based on company and IATA guidelines
- Understand specific operational considerations for each airline and incorporate into decision-making processes
- Communicate effectively with stakeholders and service providers via phone, chat systems, and ACARS
- Administer operational tasks and ensure timely completion of key responsibilities
- Collaborate with Operations Duty Manager to resolve operational issues and maintain On-Time Performance (OTP)
- Facilitate communication of program-related information with internal and external stakeholders
- Stay updated on Emergency Response Procedures for all TUI airlines
Requirements
- Experience within an airline operational or ground handling environment preferable but not essential
- A sound understanding or experience of operational aviation, technical and regulatory matters
- A minimum age of 21 years
- Ability to stay calm and patient during high-pressure situations
- Maintaining a professional and respectful manner, with an excellent telephone etiquette
- Good level of computer literacy when dealing with multiple systems
- A passion and enthusiasm for all things aviation
- Able to quickly assimilate information, determine priorities and make decisions based on sound judgement
- Excellent team player able to work in a tight-knit and diverse operational environment in line with our TUI values
Benefits
