Airline Account Manager

About This Role

An Airline Account Manager will manage commercial agreements with key airline partners globally, regionally, and locally, and implement strategies to drive commercial effectiveness. This role involves building strong relationships, analyzing data to drive revenue, and identifying sales initiatives.

Responsibilities

• Account for managing and negotiating various global, regional, and local commercial agreements with key airline partners with responsibility for implementing initiatives and strategies to drive commercial effectiveness
• Build and maintain strong collaborative relationships with stakeholders and potential business partners, including representing Trip.com at all airline and industry events in Korea
• Analyze complex data and use insights to drive revenue-generating and share-shifting actions for the flights business
• Provide analyses of competitive environments and identify proactive sales and commercial initiatives accordingly
• Establish effective networking partnerships between new and existing contacts to support the development and implementation of innovative commercial business opportunities
• Work with various internal stakeholders including Marketing, Flight Product, Revenue Management, and Operational teams in Shanghai and across the APAC region

Requirements

• Bachelor's degree or above
• Minimum 5 years of commercial experience within an Airline, OTA, or GDS background
• Proficient in English (advanced) and Korean
• Willingness to travel both domestically and internationally
• Excellent presentation and communication skills
• Results-orientated and experience working to strict deadlines
• Cross-functional experience (product development and project management experience)
• Experience developing and implementing initiatives to drive performance with key airline partners
• Superior knowledge of the online travel market as well as an understanding of primary sales channels operating within this environment
• Ability to work autonomously and lead a wide variety of projects at a time whilst working to strict deadlines
• Good knowledge of the travel industry and previous experience with travel technology products preferred
• Proven experience managing and building airline relationships and growing business success in B2C/B2B market
• Proven and demonstrated experience with leading and closing commercial negotiations
• Outstanding analytical and problem-solving skills, must be able to use data to identify underlying trends and make informed commercial decisions
• Self-starter mentality, intrinsically motivated and comfortable blazing a completely new path and defining innovative solutions for airline partners