About the role
Join our clients’ dynamic team as an Agile Program Manager within the IT Digital Transformation Group (DTG) to play a key role in driving their SCM and O2C transformation. Your leadership will drive project success, ensuring efficient delivery and fostering collaboration across teams.
We are looking for a strong leader, energetic self-starter, and strategic thinker passionate about agile program management with a specific focus on Supply Chain Management (SCM) and ERP systems.
Responsibilities
- Project Leadership: Efficiently manage ERP and Supply Chain project resources, optimizing utilization and ensuring maximum productivity within defined constraints.
- Quality Assurance: Monitor and ensure the quality of deliverables, implementing best practices and fostering a culture of continuous improvement.
- Strategic Problem-Solving: Navigate unforeseen challenges, adapt methodologies when necessary, and drive innovation within project execution.
- Risk Management: Proactively identify risks, develop robust mitigation strategies, and make critical decisions to keep Supply Chain and ERP projects on course.
- Stakeholder Engagement: Engage with stakeholders at various levels, including senior management and cross-functional teams, to gather requirements, communicate progress, and manage expectations throughout the project lifecycle.
- Agile Facilitation: Apply Agile principles and best practices as an experienced Scrum Master; run Agile ceremonies, sessions, and workshops to ensure effective communication and collaboration.
- Team Mentorship: Lead and empower project teams, delegating tasks and mentoring junior team members to enhance their performance.
Qualifications
- Must have 10+ years of meaningful experience in program/project management with a proven track record in delivering complex, enterprise, or cross-functional projects.
- Demonstrated experience leading end to end SCM transformation is strongly preferred.
- Familiarity with Supply Chain Management (SCM) business processes and technical implementations.
- Experience driving integration heavy enterprise programs involving multi vendors and 3rd party systems.
- Must have demonstrable Agile experience.
- Experienced Scrum Master managing multiple scrum teams applying Scrum principles and best practices.
- Certifications: SAFe certified, Certified Scrum Master (CSM), or Professional Scrum Master (PSM) preferred.
- Hands-on experience with Atlassian and other project management tooling (JIRA, Confluence, JQL, Dashboards, Smartsheets) strongly preferred.
- Hands-on experience working on complex projects touching various components across applications and stack layers.
- Highly organized with great attention to detail, follow-up, and follow-through.
- Proven problem solver with strong interpersonal skills to influence and collaborate with people at all levels.
- Expertise with collaboration tools (G-Suite, Zoom, and Slack).
- Bachelor’s degree in Computer Science, Information Sciences, or a related field, or equivalent experience.
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