This role involves guiding individuals and teams to embrace an agile mindset through coaching on values and principles. The Agile Coach evaluates team needs, recommends appropriate agile frameworks for maturation, and transitions teams from project to value delivery. Where appropriate, the role coaches a DevOps mindset and advises on process and tool adoption to balance system stability with the flexibility required for continuous delivery and fast market feedback.
Responsibilities
Teach and mentor individuals and teams to develop an agile mindset
Evaluate and advise teams on appropriate agile frameworks and practices
Coach and mentor Scrum Masters and Product Owners
Advise leaders on removing governance, reporting, and policy impediments to an agile transformation
Develop an agile metrics and measures program to provide visibility of agility health and transformation progress
Facilitate workshops on various agile practices and techniques relating to the various roles and functions within an agile organization
Coach the application of system thinking to identify and remove flow constraints, hand-offs, wastes, and impediments
Tailor coaching for teams and individuals to help them identify gaps in performance and achieve high performance over time
Coach leaders and stakeholders in appropriate behavior and interactions within an agile organization
Develop strong relationships to deliver business value using relevant Business Relationship Management practices
Partner primarily with India-based Power Cells, product teams, and leaders to accelerate adoption of the Product & Platform Operating Model (PPOM) and strengthen product-centric ways of working
Assess and advance Power Cell maturity through targeted coaching and capability development, enabling greater team effectiveness, ownership, and long-term independence
Partner with Business Owners, Group Product Managers, Product Managers, and Scrum Masters to strengthen outcome management, prioritization, strategic alignment, and value realization practices
Develop and scale reusable enablement assets, learning experiences, and communities of practice that increase organizational capability and support consistent adoption across global teams
Support the evolution of operating model infrastructure, organizational change initiatives, and coaching approaches required to sustain growth, scale coaching impact, and reduce dependency on direct coaching support
Identify and promote opportunities to leverage artificial intelligence, automation, and data-informed practices to improve productivity, decision-making, and scalability of product and platform ways of working
Requirements
College, university, or equivalent degree in business or related subject, or relevant equivalent experience
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5+ years experience working directly with agile teams demonstrating knowledge and practical experience of the agile frameworks and mindsets including SAFe, Scrum, Lean, DevOps and a strong understanding of Agile Lifecycle Management / DevOps tooling
Applying knowledge of business and the marketplace to advance the organization’s goals
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Taking a broad view when approaching issues, using a global lens
Handling conflict situations effectively, with a minimum of noise
Embraces a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems to ensure the economic success of the solution
Identifies and applies critical skills and Lean-Agile principles and practices in the creation of high-performing Agile teams to construct high-quality, well designed technical solutions
Implements the workflows, activities, and automation by providing the enterprise with the capability to shepherd a new piece of functionality all the way from ideation to an on-demand release of value to the end user
Implements DevOps and a continuous delivery pipeline by providing the enterprise with the capability to release value, in whole or in part, at any time necessary to meet market and customer demand
Plans, schedules, and leads ceremonies that create a cadence for the team to maximize productivity, promote collaboration, maintain transparency, and inspect and adapt so the team can continuously learn and improve
Plans and manages the release of capabilities, features or products using inputs from the prioritized roadmap, planning, available resources and skills to communicate expected availability and releases of capability
Establishes and maintains the balance of scope, schedule and resources for a temporary effort (a “project”)
Ensures results/impact from temporary effort are fully realized as possible
Recognizing the value that different perspectives and cultures bring to an organization
Nice to have:
ICAgile Certified Professional in Agile Coaching Certification (ICP-ACC), SAFe Program Consultant (SPC), Agile Certified Scrum Master (CSM), Professional Scrum Master (PSM), or Safe Scrum Master Certification (SSM) and Safe Advanced Scrum Master (SASM) certifications
Important Details
Other conditions: This position may require licensing for compliance with export controls or sanctions regulations
About the Company
Works with Agile Center of Excellence and Stakeholders to enable support broader agile transformations and practice adoption.
