ADS Agent - Chat Support (Non-Voice)

About This Role

Supporting online advertising operations through non-voice chat and computer-based tasks is the core of this role. The position is ideal for candidates who are comfortable working in a fast-paced environment, following processes accurately, and communicating clearly in English.

Responsibilities

• Handle assigned chat support and advertising-related operational tasks accurately and professionally
• Follow campaign instructions, internal procedures, and quality standards
• Monitor assigned tasks and provide timely updates when needed
• Maintain accurate records and coordinate with team leaders or supervisors regarding concerns
• Meet daily productivity, quality, and attendance expectations
• Protect company and client information and follow workplace policies

Requirements

• Senior High School graduate, college level, or college graduate
• Good written English communication skills
• Computer literate and comfortable using online tools, spreadsheets, and chat platforms
• Fast learner, responsible, detail-oriented, and able to work under pressure
• Willing to work onsite in Palayan City, Nueva Ecija

Nice to have:

• Typing speed of at least 35 WPM

Benefits

₱2,500 allowance

• SSS, PhilHealth, and Pag-IBIG benefits
• Performance incentives
• Paid overtime
• Paid training
• Career growth opportunities and a supportive team environment

About the Company

Sky Ads Inc. is a company that supports online advertising-related operations.