About the role
Position Summary:
The Adopt-A-Family Coordinator matches client applications for the adopt-a-family program to donors wishing to help. Assists with application processing, assisting with preparation and answering calls.
Essential Responsibilities
- Coordinate a process for matching donors with clients, ensuring safety of both
- Review client applications for completeness and eligibility
- Communicate with donors and maintain accurate information on donor contact and preferences
- Match donors with clients and provide information on client wants/needs and on process
- Resolve any donor or client concerns
- Coordinate the distribution of donations
- Assist with distribution preparation
- Attend staff and in-services meetings
- Perform other duties as assigned
Qualifications
Education/Experience:
- High School Diploma / GED, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
- 1+ years’ administrative assistant or related work experience
Skills, Knowledge & Abilities
- Maintain client confidentiality and obtain appropriate releases of information
- Demonstrate a continued effort to increase self-awareness and to better understand other cultures and issues of social justice, and promote racial understanding and reconciliation
- Learn and adhere to The Salvation Army Social Services Code of Ethics
- Adhere to professional codes of ethics as they apply to professional licensing
- Understand and adhere to professional boundaries within and outside of the organization
Computer Skills
- Proficient in Microsoft Office 365
- Working knowledge of TEAMS and SharePoint
- Willingness to learn new software as needed
Certificates And Licenses
- Complete Safe From Harm training, and keep current as needed
- Must have and maintain a current valid driver’s license and pass the Salvation Army Motor Vehicle Record check (MVR)
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Questions, answered
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