About the role
Location: Lowell, MA – Inpatient Treatment Program
Available Schedules: Sunday-Monday 7:00am-3:30pm or 3:00pm - 11:30pm; Friday-Saturday 7:00am-3:30pm or 3:00pm - 11:30pm
The Admissions Coordinator is responsible for:
- Conducting intakes, completing admission paperwork, scheduling clients, and screening clients during the admissions process.
- Ensuring a safe and secure environment through effective management of the waiting area.
- Answering incoming calls to the admissions department and transferring the call or directing the caller appropriately.
Qualifications:
- Must have a minimum of a high school diploma or equivalent.
- One year experience in a healthcare or customer service field preferred.
- Experience in substance abuse or mental health field preferred.
- Must have excellent verbal, social and writing skills.
- Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies.
- Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary, culturally diverse setting with clients, families, staff and regulatory agencies.
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