Admissions Coordinator

Position Summary Admissions Coordinator is responsible for conducting comprehensive data validation. Data validation components include insurance verification, patient demographics, determining legal guardianship and point of service collections. This position requires integral communication with patients, insurance companies, department administrators, physicians and other departmental staff to ensure the ideal patient experience.

Key Accountabilities

• Gathers, validates, and documents required registration data; obtains all required forms and signatures to properly identify the legal guardian and insurance plans

• Verifies and documents eligibility and benefits for all third party payers to ensure proper reimbursement for services

• Obtains complete and accurate demographic and billing information by identifying the correct insurance plan and subscriber information to ensure proper reimbursement for services

• Resolves all patients’ financial issues, including arrangement for patient responsibility, i.e. state or federal programs, self-pay, or payment plan, to ensure proper reimbursement for services

• Accurately interprets insurance verification in order to communicate benefit information to the responsible party for point of service collections

• Collects time of service payments and any prior balances related to patient responsibility

• Provides an excellent patient-centered experience to physicians, coworkers, patients and families and all other internal and external customers

Qualifications

• A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement

• 1 year minimum experience in insurance verification and interpretation, billing and collections, and a comprehensive understanding of managed care contracts preferred

• 1 year minimum of healthcare experience working for a health plan, physician practice, surgery center or hospital setting preferred

• Knowledge of county, state, and federal programs such as Medicaid and Medicare

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.