About the role
Job description
We are looking for a dedicated, compassionate student counsellor to join our team. The responsibilities of the Counselor/Sr. Counsellor includes engaging with potential students to share information about courses, admissions, and financial assistance, while fostering strong connections and meeting enrollment objectives.
Key Responsibilities:
- Engage with prospective students via calls, emails, and WhatsApp to understand their educational goals.
- Provide detailed information about programs, university partnerships, and career outcomes.
- Follow up on leads and convert inquiries into admissions.
- Meet and exceed weekly/monthly/quarterly enrollment targets.
- Maintain a high conversion rate from inquiry to admission.
- Assist students in application submission, fee payment, and documentation.
- Build and maintain strong relationships with potential learners.
- Guide students through financial aid, scholarships, and installment plans.
- Stay updated on trending courses, competitor programs, and industry requirements.
Education & Experience
- Bachelor's degree in any stream.
- Excellent active listening and communication skills.
- Excellent interpersonal and mediation skills.
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