About This Role
This hospital administrator role ensures high standards of patient care and efficient daily operations across all clinical and support services. The position involves managing financial aspects, staff, and compliance, making it suitable for a leader in healthcare administration.
Responsibilities
- Ensure high standards of patient care, safety, and satisfaction across all clinical units
- Monitor clinical outcomes and lead continuous quality improvement (CQI) initiatives
- Oversee the management and coordination of all clinical services including OPD, In-patient Wards, Critical Areas (ICU/ICCU), and Operation Theatres
- Manage the efficient functioning of support services like the Clinical Laboratory and Radiological Diagnostics
- Ensure strict compliance with all hospital policies and accreditation standards (e.g., NABH)
- Manage the daily operations of the hospital unit, ensuring optimal staffing, equipment functionality, and supply chain
- Develop, monitor, and control the unit's annual operational and capital budget
- Oversee Front Office operations, including Billing, Accounting, and the complete revenue cycle
- Optimize resource utilization and manage staff schedules for maximum efficiency
- Lead hospital Branding and Marketing initiatives to enhance market presence
- Manage Third Party Administrator (TPA) processes and relationships for smooth cashless operations
- Supervise Information Technology services to ensure robust Hospital Information System (HIS) support
- Participate in the recruitment, supervision, mentoring, and performance evaluation of administrative and support staff
- Conduct performance appraisals and identify training needs for professional development
- Foster a positive, collaborative, and high-performance work culture to retain talent
- Manage employee relations, resolve conflicts, and ensure discipline in consultation with the HR department
- Ensure the hospital's adherence to all clinical and administrative regulatory requirements
- Lead incident reporting, risk management activities, and emergency preparedness
- Manage all Legal and Medico-legal issues and documentation
- Act as the primary liaison with Government Agencies and regulatory bodies
- Oversee all Government Scheme empanelments, license renewals, and statutory compliances
- Ensure full readiness for all internal and external audits
- Perform any other responsibility and work as assigned from time to time
