About This Role
This student assistant position focuses on administrative support, instructional support, mentoring, or specialized support, offering educational and career growth. It involves providing excellent customer service and team support in a collaborative work environment.
Responsibilities
- Provide excellent customer service to all students, faculty, staff, and campus visitors
- Serve as a welcoming and helpful first point of contact
- Provide team support to colleagues
- Attend the workplace regularly, report to work punctually, and follow a work schedule
- Complete all required training and professional development sessions
- Support the mission, values, goals, and principles of the College
- Perform additional duties/responsibilities as assigned by the supervisor
Administrative Support- Student Assistant:
- Answer phones, greet visitors, and provide general information or direct inquiries appropriately
- Manage incoming and outgoing mail and small package deliveries
- Perform data entry, maintain records, and update databases accurately
- Assist with filing, scanning, and organizing documents
- Schedule appointments, meetings, and manage calendars as needed
- Prepare and proofread correspondence, reports, presentations, and other documents
- Assist with office supply inventory and ordering
- Provide support for departmental events, workshops, or special projects
- Maintain confidentiality of sensitive information
Instructional Support- Student Assistant:
- Provide direct support in academic labs and classrooms, assisting with setup, organization, and general student needs
- Address discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments
- Complete required Tutoring Certification after hire
- Provide one-on-one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts
- Offer technical assistance on institution-specific learning platforms, software, and equipment used for instruction
Specialized Support- Student Assistant:
- Complete campus/department-specific projects that may require independent research, data compilation, or specialized software application
- Maintain strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies
- Manage small-scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance
