About the role
Job Information
State of Tennessee Job Information
Job Type: Full-Time
Department: Children's Services
Overview
This is an Administrative Secretary position for the Regional Legal Support Staff division of the DCS General Counsel Office. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Qualifications
Education and Experience:
Education equivalent to graduation from a standard high school and experience equivalent to two years of increasingly responsible full-time secretarial or office clerical work.
OR
Qualifying full-time secretarial or office clerical experience may be substituted for the required education on a year-for-year basis; additional qualifying education at an accredited college, business school or technical institute in secretarial science may be substituted for the required experience on a year-for-year basis to a maximum of two years.
Necessary Special Qualifications:
Applicants for this class may be required to:
- Complete a criminal history disclosure form in a manner approved by the appointing authority.
- Agree to release all records involving their criminal history to the appointing authority.
- Supply a fingerprint sample prescribed by the TBI based criminal history records clerk.
Responsibilities
- Performs a variety of routine clerical functions such as compiling/assembling information for dissemination. Types a variety of material of narrative, tabular, statistical and other nature including correspondence, memoranda, abstracts, articles, business, case, legal, medical, and other items.
- Answers questions to provide assistance and direction regarding policies, procedures, and agency information.
- Contacts outside agencies for reference data to ensure accuracy of settlements; researches past purchase orders, contracts, and other items as requested; and contacts vendors for price quotes.
- Audits employee time sheets and business relevant documents for accuracy and completeness.
- Monitors reports and databases, employee requisition lists for hiring process, outstanding purchasing and requisition orders, inventory levels of standard office supplies, and office equipment.
- Communicates by telephone, e-mail, or personal contact. Provides polite and effective customer service to all individuals that contact the agency.
Competencies (KSA's)
Competencies
- Manages Ambiguity
- Manages Complexity
- Action Oriented
- Plans and Aligns
- Resourcefulness
Knowledge
- Clerical
- Customer and Personal Service
Skills
- Active Learning and Listening
- Speaking
- Reading Comprehension
- Service Orientation
- Time Management
Abilities
- Written Comprehension
- Speech Recognition
Tools & Equipment
- Personal Computer
- Telephone
- Copy Machine
- Scanner
- Calculator
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application.
Agencies may allow an exception based on other factors.
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