Administrative Processor

Summary:

• Coordinate, prioritize, and schedule installations.
• Use Telemar system to schedule installation appointments.
• Confirm all installation appointments daily.
• Use IBT to track all scheduled installations.
• Use O2C Portal to manage customer contracts and associated paperwork.
• Write up phone sales.
• Other duties as assigned, which may include but are not limited to:
  • Act as payroll liaison/Enter time tickets into OTM.
  • Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
  • Handle incoming customer/associate relations calls.
  • Process accounts payable invoices.
  • Process receivables (installation checks).

Education/Certification:

• High School diploma or equivalent.

Experience:

• One (1) to two (2) years of experience.

Skills:

• Ability to handle multiple tasks.
• Strong communication and customer service skills.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued.