Administrative Office Coordinator

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery, and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Position Summary High Focus Centers is seeking a detail-oriented and customer-focused Administrative Office Coordinator to support the daily operations of our Havertown outpatient office. This role serves as the first point of contact for clients, visitors, and providers while ensuring the efficient coordination of administrative functions that support our clinical and psychiatric teams. The ideal candidate is organized, professional, and thrives in a fast-paced healthcare environment.

Responsibilities

• Greet clients and visitors while providing exceptional customer service and front desk support
• Answer and direct incoming phone calls in a professional and courteous manner
• Provide administrative support to psychiatric providers and clinical staff
• Prepare patient charts, collect copays, and assist with patient check-in/check-out
• Schedule appointments and coordinate medical records requests
• Maintain accurate clinical and administrative records in accordance with company policies
• Monitor and coordinate office equipment maintenance as needed
• Order office supplies and maintain inventory levels
• Manage petty cash and prepare weekly bank deposits
• Perform additional administrative duties to support the overall operation of the office

Qualifications

• High school diploma or equivalent required
• Previous administrative, receptionist, or medical office experience preferred
• Strong attention to detail with excellent organizational and data entry skills
• Excellent customer service, communication, and interpersonal skills
• Ability to work collaboratively with providers, clinicians, and administrative staff
• Strong problem-solving and decision-making abilities
• Proficiency with Microsoft Office and electronic medical records (EMR) systems is a plus
• Ability to multitask and prioritize responsibilities in a fast-paced environment

Pyramid CORE Values We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: Integrity is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. Dedication is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. Collaboration is a steadfast, team-focused approach; working together to achieve excellence. Passion is a genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.