Administrative Manager

About This Role

An Administrative Manager oversees administrative staff and supports district operations for a growing home services provider. This role offers opportunities for advancement in a dynamic environment, suiting a reliable and detail-oriented professional ready to take the next step in their career.

Responsibilities

• Support department managers in completing various district functions
• Run and analyze reports (cases, margins, P&L, billing, payroll, concessions)
• Process and audit accounts, billing adjustments, cancellations, concessions, and deposits for accuracy
• Manage COD department, including daily pricing, volume, and margin tracking
• Troubleshoot customer and delivery issues; review customer feedback to resolve problems
• Oversee proper queue compliance daily (24/48 queues)
• Review departmental budgets monthly for accuracy and compliance
• Review and approve payroll
• Ensure SOX, OSHA, and state compliance for incidents, claims, and departmental reports
• Support internal and external audits, inventories, and business planning with accurate reporting and reconciliations
• Partner with Service, Delivery, Install, and Customer Service teams to explain variances and improve performance
• Assist with special projects, company meetings, and community/charitable events

Requirements

• Pleasant, professional, and able to function equally well both independently and in a team environment
• Highly detail-oriented and focused with a flexible and adaptable nature
• Excellent verbal and written communication, interpersonal and active listening skills
• Ability to interact effectively with both customers and coworkers
• Strong leadership, integrity, and ethical standards
• Knowledge of Sarbanes-Oxley and internal controls; ability to train and ensure compliance
• Excellent communication, organization, and problem-solving skills
• Proficiency in MS Office, Excel and Outlook
• Ability to work independently and in a fast-paced team environment
• Valid driver's license

Benefits

• Medical coverage (full-time staff)
• Dental coverage (full-time staff)
• Retirement Savings
• Plus more!