Administrative Hearing Officer Unemployment Appeals

About This Role

This role involves conducting impartial administrative hearings and preparing written decisions within Wyoming's unemployment insurance system. The Administrative Hearing Officer evaluates testimony and evidence, researches applicable laws, and makes fair, well-reasoned decisions that impact individuals and employers across the state. It suits a detail-oriented and analytical individual with strong writing, critical thinking, and decision-making skills who enjoys working independently as part of a supportive team.

Responsibilities

• Lead fair and impartial unemployment insurance appeal hearings by phone or in person, ensuring all parties have an opportunity to present testimony, evidence, and relevant information
• Review case files, assess witness testimony, analyze documentation, and identify relevant facts to make objective, well-supported decisions
• Interpret and apply Wyoming statutes, administrative rules, regulations, and applicable legal precedent when evaluating unemployment insurance appeals
• Draft clear, accurate, and legally sound decisions that explain findings of fact, applicable laws, and the reasoning supporting each determination
• Evaluate matters involving unemployment benefit eligibility, employment separations, wage disputes, employer taxes, and worker classification
• Independently organize hearing schedules, case documentation, research, and written decisions while meeting established state and federal timeliness requirements
• Facilitate respectful hearings, communicate effectively with claimants and employers, and maintain confidentiality and neutrality throughout the appeals process
• Work closely with fellow hearing officers and division staff, participate in training and professional development, and contribute to improvements in hearing procedures and operations

Requirements

• Strong analytical and critical thinking skills, with the ability to evaluate complex information, identify relevant facts

Benefits

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities

Important Details

• Application deadline: Open Until Filled

About the Company

The State of Wyoming offers a total compensation package that includes various benefits and opportunities for meaningful work.