About the role
Key Responsibilities:
- Answer incoming phone calls and provide excellent customer service.
- Communicate effectively with customers, coworkers, and corporate office personnel.
- Utilize the point-of-sale (POS) system to locate, enter, and process customer orders.
- Assist with logistics, billing inquiries, and account-related questions.
- Support the office team with administrative tasks as needed.
- Maintain accurate and organized records of customer interactions and transactions.
- Uphold company policies, procedures, and safety standards.
Skills / Education / Requirements:
- Must be at least 18 years of age.
- Must pass a pre-employment drug screen.
- High school diploma or GED required.
- Customer service, accounts payable/receivable, or logistics experience preferred but not required.
- Strong verbal and written communication skills.
- Ability to effectively manage multiple tasks in a fast-paced environment.
- Proficient with basic computer skills; POS system experience a plus.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
- Overtime maybe required.
Benefits:
- 401(k)
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
Why Join Southern Tire Mart?
- #1 North America Commercial Tire Dealer since 2012
- #1 Truck Retreader in North America since 2007
- #1 Commercial Tire Dealer in the U.S. since 2008
- Best-in-class service on America’s favorite passenger tire brands
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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