Administrative Assistant - Operations

About This Role

This administrative assistant role is crucial for the smooth operation of the hotel, supporting various departments such as Guest Services, Engineering, and Food & Beverage. The position involves providing essential administrative support and acting as a key point of contact for clients and vendors.

Responsibilities

• Provide administrative support, including preparing documents using word processing, spreadsheet, database, or presentation software
• Serve as the point of contact for clients and vendors
• Act as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event)
• Create a safe workplace
• Follow company policies and procedures
• Uphold quality standards
• Ensure uniform, personal appearance, and communications are professional
• Develop and maintain positive working relationships with other employees and departments
• Support the team to reach common goals
• Listen and respond appropriately to the concerns of other employees
• Report accidents, injuries, and unsafe work conditions to manager
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• Stand, sit, or walk for an extended period of time
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

Important Details

• Schedule: Full Time

About the Company

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create exceptional experiences. Attracting top hospitality professionals who curate lifelong memories, the company believes that everyone succeeds when empowered to be creative, thoughtful, and compassionate. The Ritz-Carlton sets the standard for rare and special luxury service globally and prides itself on delivering excellence in the care and comfort of its guests. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.