About the role
Duties
As an Administrative Assistant for the Office of Security Operations (OSO), Transportation Security Administration (TSA), Department of Homeland Security (DHS), you will:
- Provide support to a Federal Security Director (FSD) and their staff by providing a range of routine administrative support assignments.
- Support the work of other employees and will contribute to the overall activities of the organization.
- Answer requests from and provide advice to employees, supervisors, timekeepers, financial management specialists, and human resource specialists on rules, regulations, and procedures relating to pay.
- Train staff to enter time-card data and assist timekeepers with difficult time and attendance issues.
- Certify time-cards and corrections each pay period and conducting random audits.
- Act as a point-of-contact for the National Finance Center (NFC) to resolve employee payroll issues.
- Conduct the word processing of documents, letters, memos and reports.
- Collect and organize materials from several sources to support work projects.
- Develop charts and tables for reports and briefings.
- Interact with internal staff, typically in more than one organizational unit, to share information or discuss status of tasks/assignments.
- Work closely with the Human Resource Specialist on pay-impacting personnel actions (e.g., return to duty, leave without pay, and change of work schedules).
Qualifications
To qualify at the SV-E Pay Band, (equivalent to GS-7/8) you must have one year of specialized experience equivalent to the SV-D or GS-6 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills, and abilities required to successfully perform the duties of this position. Such experience includes providing payroll support, interacting with staff to exchange information, preparing documents, letters and reports using word processing and developing charts and tables for reports.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
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