About the role
Our client is seeking a detail-oriented Administrative professional to support billing, contracts, subscriptions, procurement, and operational processes within a growing managed services organization. This role works closely with technical, accounting, sales, and vendor teams to ensure customer services are accurately managed, documented, and billed.
Responsibilities
- Manage customer subscriptions, software licenses, and service changes.
- Create and maintain contracts, renewals, and customer records.
- Review recurring billing for accuracy and resolve discrepancies.
- Process hardware, software, licensing, and cloud service orders.
- Coordinate with vendors, distributors, and internal teams on account and order administration.
- Assist with commission tracking, reporting, and operational documentation.
- Maintain accurate customer, contract, and billing information across business systems.
Qualifications
- 2+ years of administrative, operations, billing, procurement, or customer support experience.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office, especially Excel.
- Ability to manage multiple priorities in a fast-paced environment.
- MSP, technology services, SaaS, telecom, or subscription billing experience is a plus.
Additional Information
- Pay: $60-65k/yr.
- Schedule: 8am - 5pm, Mon - Fri
- Location: Bloomington, MN
- Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
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