About This Role
An Administrative Assistant will play a key role in supporting senior leadership and ensuring the smooth day-to-day operations of a regional business unit within the banking sector. This position combines executive administrative support, office coordination, financial administration, and stakeholder communication, enabling leadership to focus on business growth, team performance, and exceptional client service.
Responsibilities
- Provide executive administrative support: Assist the regional vice president with daily operations, correspondence, scheduling, and administrative priorities to maximize leadership effectiveness and support business objectives
- Manage calendars and travel arrangements: Coordinate appointments, meetings, conferences, and business travel, ensuring schedules are organized efficiently and all necessary arrangements are in place
- Coordinate meetings and events: Prepare agendas, organize virtual meetings through Webex, coordinate presentations and speakers, record meeting minutes, and follow up on action items and next steps
- Oversee office operations: Manage the day-to-day administrative activities of the regional office, maintain accurate records, coordinate supplies and equipment, and help ensure efficient operations
- Support financial administration: Prepare and review expense reimbursement requests and invoices, reconcile monthly travel and other expenses, and monitor costs related to supplies, telecommunications, equipment, and facilities
- Manage communications: Handle incoming emails, telephone messages, and general inquiries, directing communications to the appropriate contacts and prioritizing matters requiring leadership attention
- Represent the organization professionally: Welcome clients and business partners, respond to general inquiries, and help maintain a positive, professional experience for all stakeholders
- Prepare business documents: Create and maintain correspondence, reports, presentations, spreadsheets, forms, databases, and other materials required for meetings, conferences, and administrative reporting
- Coordinate regional activities: Organize off-site meetings, communication sessions, informal discussions, and other events that support team engagement and business priorities
- Conduct research and resolve requests: Gather information, respond to routine questions, anticipate administrative needs, and ensure that daily priorities are handled accurately and efficiently
- Support business performance: Contribute to regional productivity and business growth by helping leadership focus on client relationships, new client acquisition, and high-quality service delivery
- Maintain service standards: Uphold professional standards of confidentiality, accuracy, responsiveness, and client service in all administrative activities
Requirements
