Administration Specialist

Administration Specialist

FT / PT Status – Full-Time
Remote Work / In-Office – In-Office / On-Site

Key Responsibilities

The Department of Financial Institutions (DFI) is seeking a talented Administration Specialist to join our dynamic team! This pivotal role ensures smooth and efficient operations in support of Department goals. Employees in this position work in a team environment at the Department’s office. Occasional out-of-town travel may be required.

Principal Duties

The Administration Specialist’s duties are primarily related to consumer complaint resolution, non-depository institution licensing, finance support, and other Department operations. The Administration Specialist reports to the Administrative Supervisor and will work closely with the Consumer Affairs and Finance Director.

Requirements

To be qualified for the Administration Specialist position, applicants must have a minimum of four (4) years of work experience at a bank or credit union, or performing accounting functions, or a bachelor’s degree in a relevant field of study.

• Work at a Bank or Credit Union: Experience in this field should involve a high level of customer service plus a foundational understanding of financial products and regulatory requirements.
• Accounting Experience: Experience in this field should include a strong understanding of accounts payable, accounts receivable, general ledger activities, closing entries, knowledge of cost accounting methods, billing and collection practices.
• Bachelor’s Degree: Relevant fields include accounting, business administration, communication, finance, and leadership.

Qualifications

Minimum Qualifications

The ideal candidate for this position has the following characteristics and skills.

• A high level of professionalism, including behavior in accordance with integrity, trust, fairness, adaptability, teamwork, and proficiency.
• Experience with or demonstrated ability to learn about financial institutions and applicable laws and regulations.
• Experience with managing your own work performance to achieve specific outcomes;
• Experience with providing excellent customer service, including effective written and verbal communication;
• Experience with handling consumer complaints and de-escalating tense situations; and
• Experience with working collaboratively with staff at all levels of an organization.
• Exceptional detail orientation, organization, and phone etiquette skills.
• Strong Word, Excel, and data entry skills.
• Ability to think critically, analyze data, and develop conclusions.

Preference

Preference may be given to those with specialized education or experience described below.

• Advanced degrees or certifications in accounting, business administration, communication, finance, or leadership.
• Ability to communicate in Spanish.

Supplemental Information

• The expected start date is July 13, 2026, but this can be negotiated with the hiring manager.
• A salary increase will be given once the probation period (12 months) is successfully completed.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.
• DHRM rules regarding promotions and transfers apply to current state of Utah employees.

About the Role

Location –
60 S 400 W
Salt Lake City, UT, 84101
United States

Background Check Required – You must successfully pass a criminal history check.
Schedule Code – B - Competitive Career Service

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
The primary mission of the Department of Financial Institutions is to charter, regulate, and supervise persons, firms, corporations, associations, and other business entities furnishing financial services to the citizens of the state of Utah.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.