About the role
Position Responsibilities:
- To perform regular monitoring and analysis of policyholder behavior, including claims, persistency, and partial withdrawals.
- To perform weekly policyholder experience monitoring against forecast and investigate significant variances.
- To collaborate with the Inforce Management team in identifying emerging experience trends and preparing analysis to support management actions.
- To support experience studies and prepare analysis to support best estimate assumption recommendations.
- To support experience analysis, monitoring, and studies for the annual repricing of medical reimbursement products.
- To support actuarial projects related to policyholder experience in collaboration with Pricing, Inforce Management, Distribution, and other stakeholders.
- To maintain experience monitoring reports, data quality checks, and supporting documentation.
Required Qualifications:
- Minimum bachelor’s degree, math/statistics/actuarial background is preferable
- In progress to be qualified as fellow of an actuarial organization (e.g. PAI, SOA, IAAust, IA)
- Advance user of Microsoft Office (Word, Excel, Access)
- Demonstrate a good communication with other team
- Fluent in English
Preferred Qualifications:
- Preferable has internship experience in actuarial field
- Have experience in Data Processing or Automation tools (Power BI, R, Python, etc.)
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement
Hybrid
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