About This Role
An Accounts Receivable Officer manages the company's accounts receivable processes, including billing, collections, reconciliation, and client account management. This role is crucial for maintaining healthy cash flow and ensuring timely collection of receivables. It suits a detail-oriented and proactive individual joining the Finance Team.
Responsibilities
- Manage the end-to-end accounts receivable process, including invoicing, collections, and account reconciliation
- Monitor outstanding balances and follow up with clients to ensure timely payments
- Investigate and resolve billing discrepancies and payment disputes promptly
- Prepare and issue accurate invoices based on agreed terms and billing schedules
- Ensure invoices and transactions are properly recorded in the accounting system
- Maintain accurate and updated customer billing records
- Implement effective collection strategies to minimize overdue accounts
- Communicate professionally with clients regarding outstanding balances
- Prepare and send payment reminders, collection notices, and follow-up correspondence
- Coordinate payment arrangements when necessary
- Prepare and maintain Accounts Receivable Aging Reports and collection reports
- Monitor collection performance and identify trends or potential issues
- Recommend improvements to collection and billing processes
- Assist with month-end closing and audit requirements
- Build and maintain professional relationships with clients
- Respond to billing and payment inquiries and resolve concerns promptly
- Coordinate with internal departments to address account-related concerns
- Ensure AR transactions comply with company policies, procedures, and applicable regulations
- Maintain complete, accurate, and organized records of transactions and client communications
- Ensure confidentiality and proper handling of financial information
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
- At least 3 years of experience in Accounts Receivable, Collections, or a similar role
- Strong understanding of accounting principles and AR processes
- Proficient in accounting software and Microsoft Office, particularly Excel
- Strong analytical and problem-solving skills
- Excellent communication, negotiation, and interpersonal skills
- Highly organized and detail-oriented with strong attention to accuracy
- Able to manage multiple accounts, priorities, and deadlines
- Ability to work independently and effectively as part of a team