Accounts Receivable

About This Role

Working with accounts receivable management, finance teams, and customers to resolve discrepancies, the accounts receivable associate manages a company’s incoming payments and outstanding balances for selected accounts.

Responsibilities

• Post payments received from customers via checks and ACH payments to customer accounts and invoices following company compliance and guidelines
• Complete day-to-day financial transactions including validation, posting, processing, computing, and record keeping
• Research invalid and/or unauthorized deductions with customers and other contacts within the company (sales manager, plants, etc.)
• Utilize customer portals/email to dispute deductions that are invalid
• Run aging reports and analysis reports for your customer accounts as needed (daily, weekly, monthly)
• Identify delinquent accounts and seek payment from the customer
• Analyze customer payment plans, trends, and payment history
• Communicate clearly and effectively with customers regarding invoice payments, old invoices, deductions, etc.
• Communicate clearly and effectively with internal plant contacts regarding invoice payments, old invoices, deductions, etc.
• Answer emails/phone calls from customer contacts and internal contacts in a timely manner
• Build relationships with internal sales and external customers

Requirements

• 2 years of Accounts Receivable experience
• Excellent Microsoft Windows environment skills
• Excellent Excel skills - basic to intermediate level knowledge
• Ability to work well with others
• Basic computer skills
• Ability to perform basic mathematics
• Ability to accurately input large amounts of data entry
• Attention to detail and well organized
• Maintain reliable attendance and consistent work hours
• Ability to work without direct supervision
• Excellent verbal communication skills
• Coachable and willing to learn
• Must be able to follow both verbal and written instructions
• Ability to maintain a positive attitude
• Comfortable working on mundane tasks repeatedly without losing accuracy
• Must be able to read and write English and perform basic math calculations
• Effective time management skills to achieve results through prioritizing demands
• Demonstrates critical thinking skills and effective decision-making skills
• Strong attention-to-detail and organizational skills
• Must demonstrate proficiency in essential tasks and a willingness to learn
• Ability to stand, bend, sit, and move throughout a shift