About This Role
This Accounts Receivable role involves managing customer payments, monitoring outstanding receivables, and ensuring timely collection. The position suits a candidate with experience in finance operations and strong follow-up skills.
Responsibilities
- Follow up with customers for payment of due and overdue invoices
- Monitor outstanding receivables and ensure timely and systematic collection follow-up
- Escalate overdue or unresolved receivables to relevant internal stakeholders, including Business Heads, Project Managers, Sales, and Business Controllers
- Prepare and share daily collection status and AR reporting
- Participate in monthly Accounts Receivable reviews with the Business Controller and provide updates on key outstanding items, collection commitments, and risks
- Coordinate with the GSS Accounts Receivable team on collection accounting, payment allocation, customer disputes, and other AR-related matters
- Access and monitor customer/vendor portals to track invoice acceptance, invoice status, payment status, and rejection or dispute reasons
- Track Earnest Money Deposits (EMD), retention money, and similar customer-held amounts, and follow up for timely recovery wherever applicable
- Scrutinize short payments and identify reasons for deductions, including withholding tax (WHT/TDS), customer deductions, disputes, or other adjustments
- Coordinate with relevant stakeholders to resolve payment discrepancies and facilitate closure of outstanding items
- Maintain appropriate documentation and follow-up records for customer collections and escalations
- Support improvement of AR reporting and collection processes through effective use of Excel, dashboards, and automation tools
Requirements
- Minimum 1 year of corporate or industry experience, preferably in Accounts Receivable, Collections, Finance Operations or a related role
- Basic understanding of accounts receivable, customer collections, invoice processing and withholding tax (TDS/WHT) and deductions
- Good interpersonal skills and the ability to work well in a team
- Strong follow-up skills, attention to detail and ownership of assigned receivables
