Accounts Receivable

About This Role

This Accounts Receivable role assists the Credit Supervisor in maintaining proper credit procedures throughout the hotel, processing payments, and managing collections. The position involves daily financial operations, ensuring timely and accurate handling of billing, credit cards, and inquiries, and supporting the overall financial health of the hotel.

Responsibilities

• Assist the Credit Supervisor in maintaining proper credit procedures throughout the hotel in accordance with both local and Four Seasons Hotels Limited policies and procedures regarding billing, collection, credit cards, inquiries, cheque cashing etc.
• Process and post all cheque payments to City Ledger on a daily basis
• Prepare the reconciliations for all accounts receivable including credit cards on a timely basis
• Review with the Credit Supervisor all due accounts and implement collection procedures for all such accounts in accordance with established Company guidelines
• Prepare and ensure that all corporate invoices and statements for outstanding C/L accounts are printed and mailed on timely basis, that rates are charged according to the contracts and to follow-up timely on collection
• Ensure that all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally including the documentation and preparation of adjustments if necessary
• Assist the Credit Supervisor in reviewing sales and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments to ensure that collection from guests is done on timely basis as per the contract agreed terms
• Communicate promptly with the Credit Supervisor on any discrepancies in billing payments and other potential problems
• Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Supervisor
• Assist the Credit Supervisor in obtaining credit references, and be up-to-date on credit histories, original approved written requests for credit and other records for regular Hotel accounts
• Recommend improvements in the operation of Accounts Receivable/Credit to the Credit Supervisor and Assistant Director of Finance
• Conduct self in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage employees to do the same
• Perform any additional duties as assigned by the Director of Finance, Assistant Director of Finance or Credit Supervisor

Requirements

• Minimum one year experience or related work
• Good communication and written skills

Benefits

• Comprehensive benefits package: Medical/Dental/Vision
• 401K Retirement Savings Plan
• Employee Assistance Program