Accounts Receivable

About This Role

Managing and optimizing credit and collections operations is the core of this full-time Accounts Receivable position. You will ensure timely and accurate processing of customer invoices, manage outstanding accounts, and maintain strong client relationships to support cash flow objectives. This role is vital to the financial health of the organization and offers a stable, office-based working environment in Tangerang, Banten.

Responsibilities

• Process and record customer invoices and billing documentation accurately and within established timeframes
• Monitor accounts receivable aging reports and identify overdue payments requiring collection action
• Follow up with customers regarding outstanding invoices through telephone, email and correspondence
• Reconcile customer accounts and resolve discrepancies or billing disputes in a professional and timely manner
• Maintain accurate records of all transactions, payments and credit adjustments within the accounting system
• Prepare and distribute monthly statements of account to customers
• Assist with the development and implementation of credit policies and procedures
• Coordinate with the sales and operations teams to resolve customer queries and ensure accurate billing
• Support the credit control function and contribute to the achievement of collection targets
• Produce reports on accounts receivable status and cash flow forecasting for management review

Requirements

• Proven experience of at least 2-3 years working in accounts receivable, credit control or a similar collections role
• Strong proficiency with accounting software and enterprise resource planning (ERP) systems
• Excellent numerical and analytical skills with meticulous attention to detail
• Competence in Microsoft Excel and the ability to work with financial data and spreadsheets
• Professional written and verbal communication skills in English and Bahasa Indonesia
• Demonstrated ability to manage multiple priorities and meet strict deadlines
• Strong organizational skills and the ability to work both independently and as part of a team
• Knowledge of credit management principles, payment terms and invoicing best practices
• Customer service orientation with the ability to handle difficult conversations diplomatically
• A commitment to accuracy and compliance with financial regulations and internal policies
• Experience in a fast-paced, commercial business environment is highly desirable

Benefits

• Opportunities for skills enhancement and career progression within our finance function
• Collaborative atmosphere
• Workplace culture that encourages growth, recognizes achievement and supports work-life balance