Accounts Receivable

About This Role

Working in Accounts Receivable, you will provide excellent customer service and billing expertise to customers. This role ensures proper invoice format and accurate pricing by reviewing and understanding invoicing requirements, and maintains accurate customer accounts receivable balances by performing account analysis, reconciliation, and maintenance. You will also perform collection duties.

Responsibilities

• Reconcile customer's detail accounts receivable and initiate account adjustments to ensure proper accounts receivable balances are maintained and general ledger revenue recognized
• Ensure payments are applied properly, ensuring proper documentation
• Resolve Accounts Receivable issues with customers by initiating appropriate calls and letters
• Review invoice data before release to ensure correct invoicing of customers
• Inform manager of potential issues that may result in customer dissatisfaction or overdue status
• Ensure customer is being properly invoiced per their specifications and contract terms
• Process any necessary adjustments in a timely manner to keep accounts well maintained
• Follow collection processes and procedures and recommend accounts be suspended to minimize risk of revenue loss
• Assist all internal and external customers with questions concerning billing, revenue, general ledger, services, contracts, and additional services
• Maintain timely turnaround for adjustments, customer requests, phone messages, e-mail etc.
• Communicate with vendors and branches to resolve problems
• Set up new accounts
• Check credit references on new account applications
• Send welcome letters to new accounts
• Make collection calls
• Process credit memos
• Run invoices
• Check and release credit hold orders
• Balance general ledger accounts
• Filing; answer telephones
• Maintain an aging goal of less than 60 days on all accounts

Requirements

• High school graduate or General Education Degree (GED)
• Three years of Accounts Receivable experience
• High level of honesty/integrity; ability to be truthful and be seen as credible in the workplace
• Proper listening, oral and written skills and command of the English language
• Able to deal with both company employees and outside people respectfully
• MS Word, Excel, PowerPoint, 10-Key Adding Machine
• EDI and Mapping

Nice to have:

• Computer System Training, ISO Orientation & Training, Credit Policy Collection Laws, P21

About the Company