Account Manager - Mid-Market (Johor Bahru)

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical? What are you accountable for?

• Develop and formulate strategic tactical plans in a bigger market portfolio. To ensure KPI and goals of assigned accounts in portfolio are met.
• Build market position in the assigned account by identifying potential business deals and close relationship with existing and new customers;
• Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts;
• Provide and screen data/ information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making;
• Protect organization's value by keeping company information and tender confidential;
• Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable;
• Assist collection team on customers' aging.
• Ensure pipeline in CRM are diligently updated - consistently exploring new opportunities on weekly basis to follow up through from initiating appointment to closing.
• Capable to develop assigned accounts with Account Development Plans to increase revenue.
• Good collaboration with internal stakeholders to drive operation and service delivery.

What do you need to have for this role?

• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Result driven and passionate individual who eager to help customer by providing solutions based on customer needs
• Relationship management skills and openness to feedback
• Tertiary education in business administration, sales or relevant field

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.