About This Role
An Account Manager is sought to drive growth across Australia and New Zealand for the market-leading medical research solution, Ovid portfolio. This individual contributor role focuses on new business acquisition, strategic account development, and solution-based selling. The role suits a candidate who can build strong relationships with key decision-makers and influencers.
Responsibilities
- Proactively identify and pursue new customers and business opportunities within the assigned territory
- Develop targeted sales strategies to engage prospective clients, expand market presence, and drive revenue growth through new customer acquisition
- Develop and execute territory and account strategies to engage prospective customers, address business challenges, and position Wolters Kluwer solutions effectively
- Deliver compelling sales presentations, product demonstrations, and value-based discussions that clearly communicate the benefits of solutions
- Lead negotiations, manage objections, and guide stakeholders through the purchasing process to successfully secure contracts and renewals
- Build and maintain a robust sales pipeline within Salesforce
- Accurately forecast opportunities and report on progress against sales targets
- Travel/Customer Facing: 60%
Requirements
- 5+ years field sales experience
- Has sold at an institutional level i.e.: library / academic / clinical / information market
- Demonstrated ability to manage complex sales cycles
- Proven track record in solution sales, subscription-based content or technology is highly preferred
- Demonstrated experience engaging C-Suite or selling at an institutional level, i.e.: clinical / information market
- Education Level: Bachelor degree or above
- Strong business development and solution-selling capability with a focus on new business growth
- Ability to develop and execute effective territory and account strategies
- Excellent communication, presentation, and stakeholder engagement skills
- Strong negotiation skills with the ability to manage objections and close opportunities
- Proven ability to build relationships with clinical, operational, executive, procurement, and IT stakeholders
- Highly organised with strong pipeline management, forecasting, and CRM discipline
- Self-motivated, results-driven, and able to work independently and collaboratively
- Adaptable and confident delivering customer engagements both virtually and in person
Nice to have:
- Deep working knowledge of CRM tool & excellent IT skills (Office/CoPilot)
- Knowledge of Health/Hospital sector and/or Publishing/Information industry
- Experience with SaaS Sales: Understanding of navigating budget, IT and procurement for new products ideally in healthcare
- Experience negotiating complex sales such as consortia or government tenders
Benefits
- Flexible Working Arrangement – Work from Anywhere and hybrid working (promoting work life balance)
- Learning and Development opportunities
- Access to health and wellness programs
- Parental leave benefits that exceed legislative requirements
- The opportunity to work within a global organization with experienced leaders
Important Details
- Locations: Sydney or Melbourne
Application Process
- Candidates may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process
About the Company
Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,100 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer continuously strives for an inclusive company culture in which it attracts, develops, and retains high-performing, productive, engaged, and diverse talent to deliver on its strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance. The company prides itself on its culture, which promotes inclusion, accessibility, and flexible working arrangements.
