About This Role
An Account Manager at Glovo builds, manages, and grows relationships with top restaurant partners, acting as a trusted consultant to drive their success. This role uses data-driven insights, industry knowledge, and cross-functional collaboration to optimize partnerships and maximize business impact.
Responsibilities
- Build and maintain strong, long-term relationships with restaurant partners through consistent and proactive communication
- Understand partners' business goals and challenges to provide strategic guidance and support
- Manipulate and analyze data to drive operational excellence, growth, and profitability for partners and Glovo
- Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization
- Take ownership of partner revenue performance, driving measurable growth
- Collaborate with internal teams including Marketing, Operations, Finance, and Customer Service to develop and implement customized solutions to meet partners' needs
- Take full ownership of the partner onboarding process in the App, from store setup to supporting their first days on Glovo, with a focus on operations, marketing, and sales
Requirements
- Up to 2-3 years of experience in high-performance account/sales management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery industry
- Native level of Italian
- Proficiency in English
- Motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage
- Problem solver, data-driven with an analytical approach based on details
- Highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results
- Good knowledge of internal tools such as Google suite
Nice to have:
- Bachelor in Business Administration or related fields
- Salesforce experience
Benefits
- 30% quarterly performance bonus
- Top-notch private health insurance
- Wellhub plan to join hundreds of gyms and wellness centers
- Monthly Glovo credit
- Extra time off
- Work from home two days a week
- Opportunity to work from anywhere for up to three weeks a year
- Enhanced parental leave
About the Company
Glovo is part of the Delivery Hero Group, a pioneering local delivery platform operating in around 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
