About This Role
An Account Manager will drive commercial growth for customers in the UK, working within a new start-up environment in the Operations and Logistics space. This role suits a driven, entrepreneurial, and analytical individual who is comfortable with ambiguity and B2B sales.
Responsibilities
- Own strategy and commercial growth of customers
- Drive revenue, adoption, and market segment share for the product
- Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
- Measure performance, articulate root-cause analysis, and link to specific improvement areas
- Relay market segment needs and requirements back to internal Amazon teams
- Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
- Drive and accelerate spend adoption through advising customers on best practices for using the product
- Assess program risks, anticipate challenges, and provide escalation management when necessary
Requirements
- Experience developing relationships across a diverse customer base, driving commercial growth for the business and working effectively with functional areas such as Business, Operations, Procurement, Finance, and IT
- Proven track record of meeting and exceeding program goals and revenue targets
- Bachelor's degree or equivalent
- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
- Experience in business development, partner development, sales or alliances management
- Experience using data and metrics to determine and drive improvements
- Experience in online advertising or high-tech products/services
- Experience solving problems with technology in the Automotive & Manufacturing industries
- Experience in cloud computing technologies
- Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services
- Experience working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT
- Experience working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations
About the Company
Amazon is innovating in the Operations and Logistics space.
