Account Executive

About This Role

Driving business development for small to medium-sized accounts and managing larger accounts when necessary are the core functions of this Account Executive role. It involves identifying sales opportunities, increasing revenue, and ensuring excellent customer service, working closely with the Area Sales Manager to communicate market trends, competitive insights, and customer needs.

Responsibilities

• Develop and grow revenue through customer visits and proactive outreach
• Identify new sales opportunities and strengthen existing client relationships
• Follow up on leads generated through internal teams and customer inquiries
• Address service challenges, resolve claims, and ensure customer satisfaction
• Provide market insights, competitive analysis, and feedback to the Area Sales Manager
• Manage multiple tasks efficiently and adapt to flexible working hours when needed

Requirements

• Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field
• Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook)
• Excellent interpersonal and communication skills, both written and verbal
• Ability to thrive in high-pressure environments and manage a high workload
• Strong time management skills, attention to detail, and customer service orientation
• Own vehicle to ensure travel between different locations as needed to support the business

Benefits

• Benefit options including health and dental coverage
• Group insurance plan
• Paid vacation
• Employee stock purchase plan
• Unlimited opportunity to grow within the company
• Full training for all positions to ensure safety and compliance with policies and regulations
• Extended health, dental, and vision benefits
• Lots of room for advancement in many areas of the business
• Employee discounts when purchasing UPS merchandise and other brands

Important Details

• Work Shift: Monday to Friday (9:00 AM - 5:30 PM), flexibility required according to business needs
• Locations: 550 Hanlon Creek Boulevard, Guelph; 65 TRILLIUM PARK PLACE KITCHENER, ON N2E 1X1 Canada

Application Process

• Include an updated resume
• Complete a series of interviews
• Background checks will be required

About the Company

UPS is a Fortune Global 500 organization and a globally known brand that has expanded in many countries.