About This Role
An Account Director at PR Newswire focuses on the Singapore market, operating as a senior individual contributor. This role dedicates 90% of time to managing, retaining, and expanding high-value existing client relationships across diverse industries, while also seeking strategic growth, upselling opportunities, and whitespace expansion within existing accounts and conglomerates.
Responsibilities
- Take full individual ownership of key Singapore accounts to drive high retention rates and ensure clients maximize corporate workflow solutions, including newswire distribution, content strategy services, media monitoring, insights, and social media tools
- Maintain regular, proactive contact with key stakeholders to understand their evolving corporate PR, marketing, and digital requirements while upholding the highest service standards
- Achieve or exceed individual quarterly and annual retention, renewal, and growth targets through strategic upselling and cross-selling
- Leverage networking and internal stakeholder mapping to identify and secure new business streams, whitespace opportunities, or subsidiary brand adoption within existing client ecosystems (10% hunter focus)
- Keep a pulse on industry trends, gather product feedback, and monitor competitor activity within the Singapore market
- Provide regular weekly, monthly, and ad-hoc sales updates to leadership, including account performance, forecasting, and product insights, while collaborating smoothly with internal editorial, operations, and product teams
Requirements
- 5–10 years in enterprise account management, client success, or sales as an individual contributor within SaaS, subscription solutions, media, PR, communications, or marketing
- Consistent history of meeting or exceeding retention, upselling, and commercial KPIs
- Deep familiarity with corporate PR workflows (newswire distribution, media monitoring, analytics)
- Consultative style with the gravitas to independently influence C-suite stakeholders
- Highly motivated, accountable, and capable of thriving autonomously in a fast-paced environment
- Fluent in English
- Proficient in MS Office and CRM systems (Salesforce preferred)
Benefits
- Annual Leave 15 days
- Additional Company Holidays
- Maternity Leave
- Paternity Leave
- Shared Parental Leave
- Childcare Leave
- Public Holidays
- CPF
- Global Employee Assistance Programme (EAP)
- Group Medical Insurance
Important Details
- Work format: Hybrid Work Mode
About the Company
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. They equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data-driven world. Their products include CisionOne, Brandwatch, and PR Newswire, enabling over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
