Account Director

About This Role

An Account Director at Epiq contributes to complex, global legal outcomes by becoming an expert in litigation support services and a trusted advisor for clients. This role involves identifying new opportunities, aligning sales strategies with management, and ensuring high customer satisfaction.

Responsibilities

• Become an expert in the application and sale of litigation support services for your territory, including Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review, and other Professional Services
• Become a trusted advisor for clients while working to identify new opportunities to upsell within their business
• Partner with Sales Management to align the sales strategies in the market and meet annual revenue targets along with personal earning goals
• Perform hunting activities to identify the needs of new potential clients
• Schedule and attend sales calls, customer meetings, presentations, and demonstrations
• Account management of existing and newly added clients
• Diligently work to achieve high customer satisfaction ratings
• Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements
• Meet daily sales outstanding goals for your assigned territory
• Work within company policies to complete sales reports as assigned

Requirements

• Proven high-achiever with a track record of selling success where you’ve met or exceeded goals
• Ability to produce a sales brag book of continual goal achievements for quotas and client satisfaction
• Pick up quickly on new technology verticals and sales strategies
• Excellent communicator – Presentation of complex technical details, articulate, and able to instill confidence in clients
• Bachelor’s degree or equivalent work experience

Important Details

• Your specific salary will be determined based on several factors: location-based market rate for the role, your abilities in relation to the job specification, performance during screening and interview, and pay parity with the wider team in the considered location

About the Company

Epiq is a values-driven community where integrity guides decisions, relentless service sets the bar, and challenges are embraced together. The company invests in employee growth with enterprise-wide learning and mobility, celebrates individuality, and respects life beyond work with recognized flexibility. Enabled by modern platforms and AI, employees are empowered to do meaningful work and see their impact at scale.