About This Role
An Account Director leads the strategic and day-to-day management of client partnerships, focusing on growth and profitability. This role involves guiding Account Management teams and delivering integrated communication plans that achieve results, reporting to the Chief Business Officer.
Responsibilities
- Develop and implement a strategic communication plan for each client, with an emphasis on digital platforms and data-driven insights
- Write strategic, creative and media briefs that clearly set out objectives, KPIs, audience and tone of voice
- Coordinate and oversee content production and marketing activities, both organic and paid
- Guide, support and develop the team of Account Managers and Account Executives
- Monitor account profitability, spot cross-sell and upsell opportunities, and own the revenue forecast for each client
- Set up and monitor projects (scope, budget, time), making sure the team uses Wrike well to track allocation and progress
- Manage client relationships day to day, give strategic guidance and handle issues, keeping satisfaction high
- Coordinate contracts and financial matters, and prepare the pricing policy together with Management
- Run kick-off and alignment meetings, and coordinate integrated campaigns with the Creative, Performance and Production teams
- Own AI adoption in the department: choose tools, build workflows and automations, train the team and measure the results
- Contribute to proposals to improve the client experience and grow accounts
- Contribute to KPI frameworks and client priorities
- Contribute to market, audience and competitor analysis
- Contribute to new business, RFP presentations and negotiations
Requirements
- 5+ years of experience in account management, including leading a team
- Proven experience leading integrated, digital-first communication plans for major clients
- Strong commercial sense: budgets, pricing, forecasting and account profitability
- Strong project management and briefing skills, with Wrike or similar tools, and MS Office or Google Workspace
- Experience leading AI adoption in a team: choosing tools, building workflows and automations, and measuring their impact
- Proven experience leading, developing and motivating a team
- Client empathy, problem solving and presentation skills
- Native-level Greek and fluent English (written and spoken)
Nice to have:
- PMI or similar project management training
- Experience with ATL or film productions
- Experience in new business and pitching
Benefits
