Account Director

About This Role

An Account Director is sought to partner with clients, project managers, and the creative team, focusing on driving value for clients within a world-class creative environment. This role is ideal for a team-first, growth-minded leader specializing in branding for CPG clients.

Responsibilities

• Oversee the development and growth of extraordinary client relationships
• Act as the primary point of contact, proactively thinking strategically on behalf of clients
• Set clear expectations and execute killer presentations and meetings
• Prepare for and lead all client meetings, weekly check-ins, and account planning sessions
• Build strong relationships by setting clear expectations, delivering work that exceeds expectations, and keeping conversations engaging
• Drive proactive planning, uncover new project opportunities, and pitch recommendations to help clients hit their future goals
• Partner with the studio's business development team to close new business opportunities, from scope development to project kick-off
• Actively uncover, pursue, and lock down new scopes of work with existing clients
• Team up with project managers, creative, and production crews to keep projects moving forward on time and on budget
• Contribute to brainstorms, ideation, creative briefings, and strategic planning for clients
• Fiercely advocate for clients and manage conflict resolution, embracing difficult conversations as opportunities to grow trust
• Stay tapped into content sources (podcasts, newsletters, conferences) about CPG branding and marketing trends
• Routinely share strategic POV and industry insights with the studio
• Research client strategies to manage branding projects and identify new opportunities

Requirements

• CPG experience
• 10+ years of relevant agency experience, or the equivalent in brand management/marketing roles specifically with CPG brands
• Client-facing and relationship-growing chops in account management, planning, sales, or business development
• Solid organizational skills with a proven track record of successfully managing multiple clients and projects
• Stellar presentation and coordination skills, with the ability to clearly convey creative strategies and concepts
• Top-notch verbal and written communication skills
• A degree in marketing, advertising, communications, business, or the experiential equivalent
• Ability to work entrepreneurially, navigating through shades of gray
• Adaptable, resourceful, and ready to wear "multiple hats" and work on multiple clients at the same time, while being present and giving full attention to only one task at a time