Account Director

About This Role

This Account Director role involves cultivating lasting relationships with clients and key opinion leaders within a medical and scientific communications agency. You will partner closely with clients to translate their strategic goals into impactful projects, guiding internal teams to deliver exceptional results and overseeing daily operations to ensure alignment with client objectives, timelines, and budgets.

Responsibilities

• Manage projects from planning through delivery, acting as the central liaison between internal teams, external vendors, and stakeholders to ensure clarity around deliverables, timelines, budgets, and strategic goals
• Communicate project schedules and updates to all stakeholders
• Monitor progress to identify potential risks and implement mitigation strategies proactively
• Utilize project management platforms to build and maintain timelines, tasks, milestones, and deadlines
• Facilitate project meetings to ensure cross-functional teams are aligned on methodology, goals, and progress tracking
• Manage project resources within budget, flagging scope changes or out-of-scope requests to the Account Lead and client
• Develop materials, statements of work (SOWs), program budgets, and reconciliations with precision and clarity
• Support onboarding and training of Managers and Coordinators
• Delegate tasks and oversee execution to ensure quality and timely delivery
• Ensure all MLR/FDA approvals are completed on schedule and that content meets client expectations and regulatory requirements

Requirements

• 3-5 years of account/project direction experience within a medical communications or medical advertising agency
• Familiarity with medical terminology and pharmaceutical products and knowledge of regulations and program implementation procedures
• High level of business acumen, financial awareness and negotiation skills
• Client intimacy mindset
• Experience in end-to-end project development, from ideation through implementation
• Proven ability in organic business development, including crafting tactical recommendations
• Expertise in Scope of Work (SOW) development and management
• Excellent oral and written communication and time management skills
• Proven strong interpersonal skills and the ability to participate constructively and effectively in meetings with a clear understanding of individual action items
• Proactive problem-solving skills in communications with internal teams and clients
• Proficiency in Microsoft Office Suite
• Familiarity with Project Management platforms, especially Adobe Workfront

Nice to have:

• Located in the Boston or San Diego area is a plus for client collaboration

Benefits

• Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability
• Benefits 100% company paid
• 401k plan employer matching contributions
• Eligibility for company sponsored incentive plans
• Generous PTO, including a week off in December for the holidays
• Paid volunteer time off
• Tuition reimbursement
• On-site gym and other employee wellness initiatives
• Employee Assistance Program
• Comp pay or comp time for onsite weekend work
• Availability of cell-phone stipends, based on business need
• Leadership development training program and other career development programs

Important Details

• Work format: remote and hybrid work schedule options

About the Company

Health & Wellness Partners, LLC (HWP), is a medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care. They transform scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. HWP has been recognized as both an MM+M Best Place to Work and an Inc. Best Workplace.