About the role
Account Coordinator
Contract: 6+ months (possible extension) | Full-time: 40 hrs/week
We are looking for an Account Coordinator to support a portfolio of restaurant partners for a fast-growing technology platform.
Key Responsibilities
- Manage day-to-day communication with restaurant partners.
- Resolve support queries and account-related issues.
- Assist with technical setup and account changes.
- Educate partners on products and platform features.
- Analyse partner feedback and identify process improvements.
Requirements
- 1+ year of experience in Customer Support, Sales, Account Management or Vendor Management .
- Excellent written and verbal communication skills.
- Strong problem-solving and organisational skills.
- Customer-focused and comfortable working in a fast-paced environment.
- Restaurant, hospitality or technology experience is a plus.
- Job Functions: Customer Service | Operations | Sales
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