Academic Services Coordinator - Student Success

About This Role

This Academic Services Coordinator position is for a disability resource professional within WashU's Division of Student Success. The role involves providing a broad range of assistance to students seeking disability-related accommodations, ensuring equal access and opportunities in academic programs.

Responsibilities

• Arrange accommodations according to Disability Resources' policies and procedures in coordination with faculty for students with disability status
• Respond and communicate to faculty, staff, parents, and prospective students regarding disability and eligibility issues as specified by the Assistant Director – Disability Resources
• Participate in group reviews of initial documentation to assess completeness and determine accommodation
• Communicate with diagnosticians, physicians, psychiatrists, parents, students or other professionals to inform them about documentation criteria and sufficiency as approved by the Assistant Director
• Maintain and properly handle confidential office records
• Perform general office duties (e.g., answer the phone, file, type correspondence)
• Hire, train, schedule, and monitor student staff
• Assist students through the review process for determining disability-related accommodations and understanding necessary documentation for this purpose
• Meet with students and evaluate provided information to determine appropriateness of accommodations and services, including Adaptive/Assistive Technologies
• Consult with faculty, staff, and University community to assist in provision of accommodations and address barriers present for disabled students
• Create, organize, and maintain up-to-date electronic records
• Perform other duties as assigned

Requirements

• Highest level of competence, sensitivity and integrity in all areas related to students with disabilities
• Effective communication, interpersonal, administrative and supervisory skills
• Ability to work in a confidential manner in a highly active office with a diverse population of students as well as faculty, staff and prospective students

About the Company

WashU's Division of Student Success advances the educational mission of the university through resources and experiences outside the classroom that prepare students for lifelong success. Disability Resources is the University's legally mandated official resource for students with disabilities or suspected disabilities, with a mission to facilitate University compliance with relevant laws.