Academic Services Coordinator

About This Role

The Academic Services Coordinator (ASC) plays a vital role in supporting students seeking disability-related accommodations at Washington University. This position is situated within the Division of Student Success, which aims to enhance the educational mission of the university by providing resources and experiences that prepare students for lifelong success. The ASC will work closely with students, faculty, and staff to ensure compliance with relevant laws and facilitate equal access to academic programs for students with disabilities.

Responsibilities

• Arrange accommodations according to Disability Resources’ policies and procedures in coordination with faculty for students with disability status.
• Respond and communicate with faculty, staff, parents, and prospective students regarding disability and eligibility issues as specified by the Assistant Director – Disability Resources.
• Participate in group reviews of initial documentation to assess completeness and determine accommodations, requiring communication with diagnosticians, physicians, psychiatrists, parents, students, or other professionals.
• Maintain and properly handle confidential office records.
• Perform general office duties such as answering the phone, filing, and typing correspondence.
• Hire, train, schedule, and monitor student staff.
• Assist students through the review process for determining disability-related accommodations and understanding necessary documentation.
• Meet with students to evaluate provided information and determine the appropriateness of accommodations and services, including Adaptive/Assistive Technologies.
• Consult with faculty, staff, and the university community to assist in the provision of accommodations and address barriers for disabled students.
• Create, organize, and maintain up-to-date electronic records.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent high school certification or a combination of education and/or experience.
• Relevant experience (3 years).
• No specific certification/professional license is required for this position.

Nice to have:

• Master’s level degree in a related field.
• Experience working in higher education with students and faculty.
• Direct experience supporting disabled students in an educational setting.
• Knowledge of the Social Model of Disability, Principles of Universal Design, and disability-related regulations applicable to post-secondary education.
• Proficiency in Microsoft Office and the ability to learn other technology as needed.
• Experience reviewing and interpreting psycho-educational reports and other medical and psychological information for determining accommodations.