About This Role
This administrative role provides essential support to designated academic departments, focusing on student management, registration, and general office duties. The role involves interaction with faculty, students, and guests, requiring a high level of professionalism and attention to quality.
Responsibilities
- Provide support and administrative assistance to designated department(s)
- Interact with faculty, students, and guests in a professional manner
- Complete assigned tasks in a timely manner, maintaining excellence in quality
- Assist manager(s) in ensuring an effective student management program is in place with all relevant department members
- Compile reports on a daily, weekly, monthly, and annual basis
- Assist the department(s) and campus with pre-registration and registration processes as needed and requested
- Make customer service a priority at all times
- Prepare information packets for new students and those crossing over between semesters, if applicable
- Prepare agendas and records of meetings (minutes) and distribute the information timely and as appropriate, including faculty meetings
- Maintain confidentiality at all times
- Assist the manager(s) in preparing new team member information
- Collect and route information and documentation to other departments within the campus
- Complete any filing, document preparation, or other duties as deemed necessary for the day-to-day operation of the department(s), including compiling reports and data for regulatory bodies
- In the absence of the department manager, assist in taking messages and finding solutions to any questions or matters that may arise
- Perform other duties as assigned
Requirements
- Strong oral and written communication skills
- Proficiency with Microsoft Office Suite
- Well organized
- Follows through assigned tasks with minimal supervision
- Conducts all activities in a professional manner
- Ensures the department(s) is represented in a positive manner at all times