Academic Coordinator / Academic Manager

Responsibilities

• Prepare class schedules, teacher timetables, and student attendance records
• Coordinate and communicate with teachers, students, and parents
• Monitor teaching quality and ensure teachers meet the institution's academic standards
• Handle student feedback, complaints, and academic-related enquiries
• Arrange substitute teachers and class rescheduling when necessary
• Maintain academic records, student progress reports, and teaching documents
• Assist in curriculum planning and continuous improvement of teaching quality
• Support the management team in academic administration and daily operations

Requirements

• Fluent in both English and Chinese (Mandarin), with strong verbal and communication skills
• Excellent organisational, communication, and problem-solving skills
• Responsible, proactive, detail-oriented, and able to work independently
• Able to coordinate effectively with teachers, students, and parents

Nice to have:

• Experience in academic administration, education management, or a language centre
• Proficient in Microsoft Office and Google Workspace