Academic Coordinator

Department SPH - Student Affairs-460140

Career Area Student Services

Position Type Permanent Staff (EHRA NF)

Working Title Academic Coordinator

Appointment Type EHRA Non-Faculty Research

Full Time/Part Time Full-Time Permanent

FTE 1

Hours per week 40

Primary Purpose of Organizational Unit Student Affairs at the Gillings School of Global Public Health provides an array of services and resources to prospective, admitted and current students. We aim to enhance student development by providing a supportive and safe environment in which you can achieve academic, social and professional success. We coordinate major schoolwide programs such as orientations, a student activities fair, a career and internship fair and professional development workshops. We work to recruit excellent students; coordinate diversity outreach programs to expose high school, undergraduate students and professionals to the field of public health; and offer career services for current students and recent alumni.

Position Summary The Academic Coordinator is the primary point of contact for an assigned group of Gillings students. This individual supports each assigned student by guiding their educational planning and progress, connecting them with resources that will maximize student success, proactively identifying and helping remove barriers, and responding to all types of issues identified by the student or by faculty that could impede student progress. The Academic Coordinator uses a high touch approach, maintaining a wide network of connections and collaborating flexibly with faculty and with other Academic Coordinators to ensure that each student s experience is maximized in a positive way. The Academic Coordinator is a key part of recruitment and admissions activities, working closely with faculty and with Enrollment Management staff to help attract and admit top students.

Minimum Education and Experience Requirements Master’s or Bachelor’s and 0-2 years’ experience; or will accept a combination of related education and experience in substitution.

Required Qualifications, Competencies, and Experience

• Extensive professional experience in academic advising, student affairs, student counseling, or a related higher education student support role
• Experience developing and delivering student support initiatives that promote student success and enhance the student educational experience
• Professional experience supporting undergraduate, graduate, and/or doctoral student populations
• Knowledge of academic advising and student support practices within higher education
• Ability to effectively work with and support individuals from diverse backgrounds and identities
• Knowledge of and ability to interpret and apply university policies, procedures, and external regulations in student services and advising practices
• Commitment to student-centered service
• Understanding of graduate and professional student experiences and support needs
• Ability to support students balancing academic, professional, and personal responsibilities

Preferred Qualifications, Competencies, and Experience

• Experience supporting online and hybrid learners
• Ability to quickly learn academic programs, university policies, and departmental structures
• Experience working in collaborative, cross-functional higher education environments
• Ability to manage multiple priorities and student support initiatives in a fast-paced environment
• Experience working with diverse, international, or nontraditional student populations

Special Physical/Mental Requirements

Campus Security Authority Responsibilities This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.