Academic Coordinator

About This Role

An Academic Coordinator handles student inquiries, manages records, and provides crucial support for academic operations. This role suits a professional with strong communication skills who can ensure the smooth execution of academic sessions.

Responsibilities

• Handle student queries and complaints through phone and email in a timely and professional manner
• Maintain student records and prepare reports using Excel
• Manage and update Student LMS
• Provide academic operations support including coordination with internal teams and faculty
• Communicate with faculty regarding schedules, sessions, and academic updates
• Ensure smooth execution of online/offline academic sessions

Requirements

• Minimum 4 years relevant experience in the education domain, university, or institution
• Proficiency in MS Excel (data entry, reporting, basic formulas, etc.)
• Strong verbal and written communication skills
• Comfortable interacting with faculty and students
• Ability to manage multiple tasks and prioritize effectively
• Any graduate with good communication skills

Nice to have:

• Previous work experience in a university, college, or educational institution