Academic Advisor

About This Role

An Academic Advisor supports undergraduate student success and retention by providing academic guidance, coordinating student support initiatives, and facilitating student engagement programs. The role assists students in navigating academic policies and procedures, supports timely interventions for academically at-risk students, and contributes to a positive student experience through effective advising, program coordination, and stakeholder engagement.

Responsibilities

• Provide academic and non-academic advising to students through regular office hours, offering guidance on academic planning, university policies, and student support resources
• Monitor and support first-year and academically vulnerable students through early alert interventions, mandatory advising meetings, withdrawal case management, and timely documentation in Zambeel
• Review and process Semester Off applications in accordance with university policies and procedures
• Evaluate and administer Pass/Fail applications, ensuring compliance with academic regulations and timely communication with relevant stakeholders
• Manage Inter-School Transfer applications, providing guidance to students and coordinating with academic departments throughout the transfer process
• Support the planning, coordination, and execution of Orientation Week activities to facilitate a smooth transition and positive onboarding experience for new students
• Coordinate the PALs (Peer Ambassador at LUMS for Social Support) Program & Comm Tutors program including recruitment, selection, training, supervision, and ongoing support of peer leaders to enhance student engagement and academic success
• Maintain accurate student records and advising documentation, ensuring compliance with institutional policies and confidentiality requirements
• Perform additional duties and special projects as assigned in support of departmental objectives and student success initiatives

Requirements

• Strong organizational, coordination, and project management skills
• Excellent written and verbal communication skills
• Strong interpersonal skills and the ability to engage effectively with students and other stakeholders
• Ability to manage multiple tasks, prioritize workloads, and meet deadlines
• Proficiency in Microsoft Office applications
• Strong attention to detail, record-keeping, and problem-solving skills
• Ability to handle sensitive student information with discretion and confidentiality
• Ability to coordinate programs, events, and activities effectively
• Familiarity with website management or online content updates would be an advantage
• Demonstrates a student-centered approach and a commitment to student success
• Maintains professionalism, punctuality, reliability, and responsiveness
• Works collaboratively with colleagues and relevant stakeholders
• Demonstrates initiative, adaptability, and effective time management
• Exercises sound judgment and maintains confidentiality when handling student matters
• Demonstrates accountability and follows established policies, procedures, and timelines
• Bachelor’s Degree in Business Administration, Management, Social Sciences, or a related field
• Up to 2 years of relevant experience, preferably in academic advising, student affairs, program coordination, or a higher education institution

Benefits

• Dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role
• Opportunity to learn and interact with the best academic minds in Pakistan, as well as to work with highly experienced professionals
• Freedom to explore across different disciplines and value the diverse expression of all community members for mutual learning and advancement
• Provident Fund
• Group Life Insurance
• EOBI for Pension Scheme
• Outpatient medical coverage for self and family
• In-patient Health Insurance for self, spouse, and dependent children
• Access to a Sports Complex offering international standard courts for badminton, squash, tennis, basketball and volleyball, a FINA certified 25M swimming pool, and separate gyms for women and men
• Variety of eateries across campus offering popular cuisines
• Medical center
• LUMS Library
• Car parking
• Transport facilities for females
• Professionally run Day Care Center for children of community members
• Wide range of corporate discounts
• Internal educational discounts, including waiver of undergraduate tuition fees of employees’ children studying at LUMS
• Scholarships for master’s programs in several schools
• Executive development programs offered by the nationally recognized Rausing Executive Development Center (REDC)

About the Company

LUMS offers a dynamic work culture that encourages learning and innovation, skills development, and contribution to areas beyond your job role. LUMS is an equal opportunity employer committed to building an inclusive workplace for all employees.