About This Role
This role focuses on promoting persistence, timely degree completion, and holistic student development. The Undergraduate Academic Advisor plays a central role in supporting student success by fostering meaningful engagement and guiding students from enrollment through graduation. Advisors use a student-centered approach grounded in the Student Engagement Lifecycle (SELC) and the institution's Academic Advising Model.
Responsibilities
- Provide proactive, high-quality advising to undergraduate students through one-on-one and group interactions (in person, phone, video, email, and messaging platforms)
- Apply advising frameworks, tools, and best practices to support student engagement, academic success, and retention
- Guide students in academic planning, course selection, and degree progression while ensuring understanding of institutional policies and requirements
- Maintain comprehensive knowledge of undergraduate programs, curriculum options, and academic pathways
- Integrate career development into advising conversations by connecting academic decisions to career goals, labor market trends, and professional opportunities
- Partner with Career Services, faculty, and external stakeholders to expand access to internships, experiential learning, and career readiness initiatives
- Coach students in developing key competencies such as communication, networking, and goal setting, and connect them with campus career resources
- Design and deliver workshops, programs, and resources that support student success and engagement
- Build and sustain collaborative relationships with faculty and campus partners
- Use institutional systems, including CRM and student information systems, to monitor student progress, document interactions, and inform outreach strategies
- Support students in identifying and resolving academic and personal challenges
- Participate in ongoing professional development and remain informed on emerging trends and research in academic advising and student affairs
- Contribute to special projects and additional responsibilities as assigned
Requirements
- Bachelor's degree and 1–3 years of relevant experience in academic advising, student services, or a related field
- Strong written and verbal communication skills with the ability to manage multiple priorities effectively
- Demonstrated ability to work both independently and collaboratively in a team-oriented environment
- Adaptability and openness to feedback in a dynamic work setting
- Commitment to a student-centered philosophy and inclusive practices
Nice to have:
- Experience in undergraduate advising, student success, or career development
