Academic Advisor

About This Role

This academic advising role supports graduate students from their initial interest through application and enrollment, ensuring they navigate their studies effectively. The advisor provides holistic and proactive guidance, addressing complex academic needs and utilizing retention resources. The position reports to the Graduate Academic Advising Program Director.

Responsibilities

• Provide proactive and holistic academic advising to assigned graduate prospective, new, and currently enrolled students
• Guide student progress through academic milestones, including enrollment, career exploration, and graduation
• Advise students on the development and selection of course schedules consistent with students' educational goals
• Assist students in developing appropriate educational goals and work towards those goals
• Assist students with completion of financial aid appeals, probation agreements, graduation plans, etc.
• Provide outreach to students as needed, in addition to providing appropriate follow-up and referral to University offices and resources
• Provide advisement to all students as necessary, including those that may not be assigned to the advisor
• Facilitate student enrollment and approval processes such as petitions, enrollment changes, appeals, and applications for graduation in compliance with appropriate deadlines and approval channels; provide appropriate referrals to University offices
• Work one-on-one with prospective graduate students on admission processes, enrollment steps, and degree planning while students prepare for admission to KU
• Manage student records on KU student information systems and database/CRM systems
• Work collaboratively with KU admissions and Graduate Studies on admission processes
• Use Slate, Jayhawk GPS, Enroll & Pay, and other relevant communication and advising tools for student application coaching, student enrollment, degree audit, course prerequisites, etc.
• Comply with FERPA
• Manage caseload of students with provided academic advising software and tools in a manner that is consistent with office metrics and milestones
• Support University efforts geared toward increasing recruitment and retention
• Responsible for knowledge of and compliance with Board of Regents and University policies regarding daily job-related activities applicable to the position
• May be cross-trained in the responsibilities of other academic advisors and in other academic departments
• Participate in University orientation efforts
• Perform programmatic duties that best serve the students and support the office mission
• Serve as a liaison to a specific department, college, or school and share resources and knowledge with other Jayhawk Academic Advising staff